MODERN EXOTICS . TIMELESS LUXURY . LIMITED PRODUCTION . SLOW CONSUMPTION

Complimentary Ground Shipping & Returns On All Orders

Returns

IMPORTANT PLEASE READ: ELIGIBILITY FOR RETURNS & EXCHANGES

DOMESTIC RETURNS

  • Items purchased from Filomena LeatherGoods are eligible for a full refund or exchange if returned within 30 days of purchase.

  • All items must be unworn, undamaged, unused and with original hangtags attached. 

  • Shipping charges on expedited orders are not reimbursed.

  • IMPORTANT: Must return all Customer Style I.D. cards with swatches attached and Dust Bags.

  • NOTE: Eligibility for either return, exchange or a refund only after Filomena LeatherGoods receives the item(s) and confirms that it is unworn, unused and all required Customer Style I.D. cards with swatches attached and Dust Bags are returned.

ONLINE RETURN INSTRUCTIONS

  • Once the order has been shipped, you may go online, log-in to your order history, and select "return item(s)."

  • From here, please select the item(s) that you would like to return, as well as the reason for return.

  • Shipping charges on expedited orders are not reimbursed.

RETURN SHIPMENT INSTRUCTIONS

  • After you have completed the return process online, please print the return label and return form.

  • Please pack items to be returned and return form inside an appropriate shipping box and seal.

  • Affix the return label to the outside of the box and drop off at the nearest shipping location.

  • Your refund will be applied within 3-8 business days upon receipt of your item(s).

  • At any point, you may check the status of your return online in your order history.